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ADPIA Service and Support

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Service and Support



Property & Casualty insurance made easier.


Property & Casualty Service & Support

At Automatic Data Processing Insurance Agency, Inc. (ADPIA), Service and Support are our primary focus for all our Property and Casualty insurance clients. Our licensed representatives provide support, solutions and simplicity you can count on. Whether workers' comp, BOP or other business insurance - we’ve got you covered - so you can focus on keeping your business moving forward.

Property and Casualty Support

When you need answers, we’re here to assist:

  • Dedicated, licensed representatives available M-F from 8:30AM-8:00PM EST
  • Certificate of insurance requests filled in five minutes or less on average during business hours*
  • Resolution specialists who can work with you on policy or carrier issues
  • Bilingual support available on our language line
  • Resources like live and on-demand webinars, breaking news alerts and our monthly e-newsletter Inside Coverage help you stay connected and informed

Property and Casualty Solutions

Tired of hefty upfront workers’ compensation premium deposits and expensive surprises at audit time? ADP’s Pay-by-Pay® Premium Payment Program could be the answer. Available via our affiliate ADP, Pay-by-Pay calculates your premium payments on your actual payroll data and carrier rates, so you benefit from:

  • More accurate premium payments
  • Reduced impact at your year-end audits
  • Improved cash flow
  • Monthly reporting to help identify potential issues like employee misclassifications

Simplicity

Licensed representatives break down complicated insurance requirements to help you understand your coverage. For example, annual workers’ compensation carrier audits are a necessary part of every policy, but with ADPIA to help you they don’t have to be disruptive or time-consuming:

  • Exclusive support from licensed representatives
  • Detailed Pay-by-Pay reporting to assist with documentation
  • Reduced impact on cash flow due to to increased accuracy all year long

When it comes to business insurance, let ADPIA show you how we can help make a difference in your business.

Frequently Asked Service Questions

Here is a list of many of the most popular Service and Support Questions - available 24/7.

* Excludes Waivers of Subrogation or any other special requirements that may be needed in a Certificate of Insurance. You must contact ADPIA’s client services if your request for certificate of insurance includes a waiver of subrogation. Additional fees may apply.
**Only available to ADP Payroll clients using RUN powered by ADP® and ADP’s Pay-by-Pay® Premium Payment Program for Workers’ Compensation. Not available to Teledata clients.