At Automatic Data Processing Insurance Agency, Inc. (ADPIA®), customer service is a primary focus. Our licensed representatives provide support, solutions and simplicity you can count on.
For questions about:
For questions about Certificates of insurance, Policy endorsements, ADP's Pay-by-Pay®, Policy inquiries, and Post-implementation, please contact us at:
Offices are open Monday – Friday, 8:30 a.m. – 8:00 p.m. ET
To learn more access your Service Guide
Monday-Friday, 8:30 a.m. to 8:00 p.m. EST at 1-800-524-7024. Or email us at firstname.lastname@example.org.
To ensure that your coverage is uninterrupted, it's imperative that you contact Automatic Data Processing Insurance Agency, Inc. (ADPIA) immediately upon receiving a notice of cancellation.
To assist you in reporting a claim, our carrier partners offer dedicated customer service claim centers and online resources. Refer to your policy for your carrier's contact information, or call our customer service department at 1-800-524-7024, option 3, and we'll point you in the right direction. It is important to file all claims immediately.