Business insurance service and support
At Automatic Data Processing Insurance Agency, Inc. (ADPIA®), customer service is a primary focus. Our licensed representatives provide support, solutions and simplicity you can count on.
Workers’ Compensation & Business Insurance
For questions about:
For questions about Certificates of insurance, Policy endorsements, ADP's Pay-by-Pay®, Policy inquiries, and Post-implementation, please contact us at:
800-524-7024
Offices are open Monday – Friday, 8:30 a.m. – 8:00 p.m. ET
Need a certificate of insurance now?
Generate and manage your certificates yourself, right from the insurance section within your RUN Powered by ADP® payroll dashboard.
For Workforce Now® clients, please contact your relationship consultant or the ADPIA service team at 800-524-7024 or insurance@adp.com for further assistance.
Frequently asked questions about ADPIA
- What are your hours of operations?
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Monday-Friday, 8:30 a.m. to 8:00 p.m. EST at 1-800-524-7024. Or email us at insurance@adp.com.
- What should I do if I receive a notice of policy cancellation?
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To ensure that your coverage is uninterrupted, it's imperative that you contact Automatic Data Processing Insurance Agency, Inc. (ADPIA) immediately upon receiving a notice of cancellation.
- How do I report a claim?
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To assist you in reporting a claim, our carrier partners offer dedicated customer service claim centers and online resources. Refer to your policy for your carrier's contact information, or call our customer service department at 1-800-524-7024, option 3, and we'll point you in the right direction. It is important to file all claims immediately.
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By submitting this form, you acknowledge that you have read our Privacy Statement for Business Contacts and agree to our Terms of Use.